Customer Service

Privacy & Security

The data you supply to Best Electric Radiators will not be shared or used for any other purposes than fulfilling your order.

Ordering

Our website is designed to help you through the purchasing process.  Add the number of products to your shopping basket and view your shopping basket or cart to ensure your order is correct.  Then click on ‘Proceed to Checkout’ and follow the instructions for delivery and payment. If you encounter any problems with your order then please contact us.

Advice & Support

We offer advice and recommendations on the telephone and via email.  Please note, we are not liable for instances whereby the recommended products are under or over specified.

Payment & Pricing

• We accept all major credit and debit cards including Visa, Mastercard, Switch, Delta, Maestro and Solo.   In order to ensure we can despatch your goods as quickly as possible, credit and debit card payments are taken at the point of order.
• Your items will be despatched to you as soon as we receive full payment.
• As an established internet retailer we offer competitive prices across all our products.

Viewing Orders

All orders will be confirmed by email.  Please ensure you include a valid email address during checkout.  You can also log into your Best Electric Radiators account to view all your orders.Updating Account InformationLogging into your Best Electric Radiators account will allow you to update all your information including your contact information, shipping address, passwords, etc.